Commercial Door Services Throughout North Carolina

Commercial DoorWorx is your trusted partner for comprehensive commercial door solutions across North Carolina. With over 25 years of industry experience and headquarters in Pineville, NC, we proudly serve businesses throughout the state, including Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, and surrounding communities.

Our Service Offerings

Comprehensive Door Solutions for North Carolina Businesses

Installation Services

We specialize in installing hollow-metal doors, solid-core wood doors, fire-rated doors, storefront entry systems, automatic doors, high-speed roll-up doors, overhead doors, and commercial security grilles. Whether you're constructing a new facility, renovating an existing space, or upgrading your security infrastructure, our certified installers ensure code-compliant, quality artistry on every project.

Repair and Maintenance

Our repair services address all commercial door components, including damaged doors and frames, malfunctioning automatic door operators, broken springs and tracks on overhead systems, worn door closers and panic devices, and compromised security hardware. Regular maintenance agreements help prevent costly breakdowns and extend the lifespan of your door systems.

Specialized Services

Specialized Services: We provide fire-rated door inspections to ensure life safety compliance, access control system installation and programming, high-speed door repairs for industrial facilities, rolling steel door service for loading docks, and remodel and upfit coordination for commercial renovations.

Industries We Serve

Our North Carolina clients span diverse sectors, including educational institutions, healthcare facilities, hotels and hospitality venues, retail establishments, industrial and manufacturing plants, office buildings, assisted living facilities, and government buildings. Each industry presents unique requirements, and our team understands the specific regulations, security needs, and operational demands of your business environment.

Why North Carolina Businesses Choose Commercial DoorWorx

With a quarter-century of experience, we’ve built our reputation on reliability, expertise, and customer service. Our technicians receive ongoing training on the latest door technologies and safety standards. We maintain strong relationships with leading manufacturers, ensuring access to quality products and replacement parts. Our commitment to rapid response times minimizes your operational disruptions, while our comprehensive approach addresses both immediate repairs and long-term maintenance planning.

We understand that door failures don’t happen on a convenient schedule. Whether you’re dealing with a security breach, accessibility issue, or safety concern, our team responds promptly to restore your facility’s functionality and protection

Frequently Asked Questions (FAQs)

We serve all major cities and surrounding areas throughout North Carolina, including Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Chapel Hill, Fayetteville, High Point, Concord, Gastonia, Huntersville, Matthews, Monroe, Waxhaw, Salisbury, and Statesville.

Yes, we provide emergency repair services for urgent situations such as security breaches, damaged entry systems, or doors that won't close properly. Our dispatch system prioritizes emergency calls to minimize your downtime and security risks.

Absolutely. All our technicians are fully trained, certified, and insured. We maintain comprehensive liability coverage and workers' compensation insurance for your protection and peace of mind.

We recommend annual inspections for standard commercial doors and semi-annual inspections for fire-rated doors to ensure code compliance. High-traffic or security-critical doors may benefit from quarterly maintenance checks.

Yes, we regularly collaborate with property management companies, facility maintenance teams, and general contractors. We can integrate seamlessly into your existing maintenance schedules and reporting requirements.

Yes, we offer customized maintenance agreements designed to prevent breakdowns, extend equipment life, and ensure compliance with safety regulations. Regular maintenance typically reduces long-term repair costs and unexpected failures.

We work with all major commercial door manufacturers and can service, repair, or replace systems from any brand. Our extensive supplier relationships ensure we can source the right components for your specific equipment.

Installation timelines vary based on project scope. A single door replacement typically takes 2-4 hours, while larger projects involving multiple doors, frames, and hardware may require several days. We provide detailed schedules during the estimation process.

Dispatch and Response Time Explanation

Standard Service Requests

For non-emergency service calls, maintenance appointments, and scheduled installations, we typically dispatch technicians within 24-48 hours of your initial contact. Our office staff will work with you to schedule a convenient time that minimizes disruption to your business operations.

Priority Service

For urgent but non-emergency situations—such as doors that are difficult to operate but still functional—we prioritize dispatch within 4-8 business hours. These situations require prompt attention but don't pose immediate security or safety risks.

Emergency Response

True emergencies—including security breaches, completely non-functional entry systems, fire door failures, or safety hazards—receive our fastest response. We dispatch emergency technicians within 2-4 hours, with many situations addressed even faster depending on technician availability and your location within our North Carolina service area.

Factors Affecting Response Time

Geographic location within North Carolina, severity and nature of the issue, current technician availability and workload, parts availability for your specific system, and weather or traffic conditions all influence our ability to respond. Our dispatch system tracks technician locations in real-time to assign the nearest available qualified technician to your call.

When you contact Commercial DoorWorx, our experienced office staff will assess your situation, classify the urgency level, and provide you with an accurate timeframe for technician arrival. We maintain transparent communication throughout the process, updating you if circumstances change. Our commitment to North Carolina businesses means we understand that your doors are critical to your operations, security, and customer experience. Trust Commercial DoorWorx to deliver the responsive, professional service your facility deserves.